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Computers in the Digital Media Hub

Media Production Services & Support

Neilson Library and Alumnae Gymnasium both provide unique technology, software, equipment and spaces for media production. Support for these tools comes in two tiers: Drop-in help with our student Digital Media Mentors, or scheduling a consultation with our expert Educational Media Producers.

For more information on where to find streaming videos and other digital media online, visit our media research guide.

Drop-In Help with Digital Media Mentors

Digital Media Mentors are students who have experience with a variety of digital media tools and are available to assist with topics such as project planning, software support, hardware assistance and studio use. 

Digital Media Mentors are available for drop-in help in Alumnae Gym 209, located in the Knowledge Lab.

Spring ’24 Schedule

Monday: 6 - 10 p. m.
Tuesday: 4 - 10 p.m.
Wednesday: 3 - 6 p.m.
Thursday: 3 - 6 p.m.
Friday: n/a
Saturday: n/a
Sunday: 10 a.m. - 2 p.m

Consultations With Educational Media Producers

Educational Media Producers provide comprehensive support and expertise in the areas of digital media production. Students, faculty and staff can request consultations to get help with digital media software or hardware, course media project support, or general guidance and information in various areas of digital media production including:

  • Video Production
  • Audio Recording
  • Digital Photography
  • Graphic Design
  • Copyright & Publishing
  • Virtual Reality

Meet the Producers

Dan Bennett, Program Manager, Digital Media Hub    
Dan Bennett    
Program Manager, Digital Media Hub
Meredith Richter, Educational Media Producer    
Meredith Richter    
Educational Media Producer

Digital Media Course Projects

Educational Media Producers collaborate with Faculty in the development, implementation and support of curricular digital media projects. These projects are developed to meet faculty members’ specific learning goals and enable students to experience and develop critical digital competencies. Projects can range in scope from simple low stakes presentation exercises, to long-term, content-rich, public-facing products with professional results. Media producers collaborate with faculty to determine appropriate hardware and software, develop achievable project timelines, and deliver robust project-focused technology workshops while also providing support to students throughout the project process.

To request a consultation about a digital media course project, submit a Digital Support Request.

Past media projects include:

  • Podcasts / Audio News Pieces
  • Digital Narrative Videos
  • Short-Form Documentaries
  • Oral History Recordings
  • 360º Interactive Virtual Tours
  • Infographics and Data Visualization
  • Digital Magazines
  • Graphic Design Projects

Event Media Support

To request event media support from the ITS department, submit a Digital Support Request and an ITS staff member will get in touch with you.


For questions about copyright with regards to media production, visit the Smith copyright policies webpage.


For questions, help, guidance or support please reach out to Digital Support.