Service Alert

The library and ITS service desks in Neilson have temporarily moved from the ground floor to the first floor while repairs are completed in the ground-floor service area.

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Email Us

For general inquiries, use this form, or email us at libraryhelp@smith.edu.

For questions about Special Collections, see Ask Special Collections.

Email is monitored Monday to Friday, 11 a.m. - 5 p.m. For urgent matters, please come to the Central Service Point, Neilson Library, ground floor, or call Campus Safety at (413) 585-2490.

Meet With Us

Schedule a meeting with a librarian or ITS staff.

Meet with Us

Drop-In Hours

Meet with a Library Research Mentor in the Learning Commons,
Neilson Library 1st floor.
Sunday to Thursday, 1-4 p.m. & 7-10 p.m.
Friday, 1-4 p.m.

Librarians are available for Research Support
Monday to Friday, 11 a.m.-1 p.m. & 4-5 p.m.

Call Us

Neilson Library: 413-585-2910    
Hillyer Library: 413-585-2940    
Josten Library: 413-585-2930    
Special Collections: 413-585-2970

IT Help

For IT-related help, see ITS Request Help.

For in-person help, visit the Central Service Point IT Help Desk, Neilson Library ground floor.

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Find answers to our most frequently asked questions.

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