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Won Ha

Director of Public Services

Won Ha


Neilson Library 309D

Won Ha leads the evolving public services for the Smith College Libraries including Neilson, Hillyer and Josten Libraries and Alumnae Gym. She stewards the visioning and strategic planning process for the libraries' public services and is responsible for staff and processes in Access Services, Resources Sharing, (Interlibrary Loan and Stacks Management) and Operations. She coordinates public services aspects of the integrated curricular services (Central Service Point, Learning Commons, and the Digital Media Hub) located in Neilson Library. She collaborates across the campus with Alumnae Relations & Development, Admissions, and the Museum of Art to coordinate the libraries’ role in campus wide events. Additionally she manages complex access, space use and security issues of the libraries and develops ongoing training for Access Services staff and student employees in public services roles.

Being a nature lover, Won loves spending time in nature, hiking, camping, or just communing with nature.

Research Interests

American higher education, its history and diversity; leadership in higher education; talent management; public services; social justice

Professional Affiliations

American Library Association, Association of College & Research Libraries

Office Hours

Monday to Friday 9 a.m.-5 p.m.


M.L.I.S., McGill University
B.A., Psychology, Agnes Scott College