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Libraries Hours for Labor Day

Hillyer, Josten, and Neilson Libraries are closed Monday, September 1. Alumnae Gymnasium is open 24 hours with swipe access. For details, see Hours.

Heaven Golden

Circulation Associate, Neilson Library

Contact

413-585-2910
Neilson Library 004

Heaven joins the Neilson Library team as a Circulation Desk Associate. With a background in education, community engagement, and human resources, she brings a collaborative approach to her role. Heaven is responsible for coordinating day-to-day operations at the Central Service Point, providing high-quality service to ensure all patrons have timely access to the library’s materials and resources. Her experience in cultivating inclusive spaces and commitment to social justice make her a valuable asset to the library and the wider campus community. Outside of the library, Heaven enjoys spending time outdoors with her dog, exploring music, writing and art, and connecting with loved ones.

Education

B.A., English, University of Massachusetts, Amherst, MA
Certificate of Professional Writing and Technical Communication (PWTC), University of Massachusetts, Amherst, MA