WHO CAN ACCESS THE DATABASES FROM OFF-CAMPUS?

Current Smith students, faculty, and staff can access databases from off-campus with a GroupWise username and password. If you don't remember your GroupWise username/password or have questions about getting one, contact the ITS User Support Center at (413) 585-4487.

WHICH DATABASES ARE AVAILABLE FROM OFF-CAMPUS?

Most of the databases on the Research Databases A-Z page are available; restricted databases are so noted.

HOW DO I ACCESS THE DATABASES FROM OFF-CAMPUS?

Just go to the Research Databases A-Z page and click on a database. Off campus users will be asked for their GroupWise username and password. Once you enter your username and password, you will be able to access any available database until you close your web browser (or if it isn't active it will time out).

WHAT DO (before) OR Smith Libraries Only (after) THE DATABASE NAME MEAN?

They indicate that those databases are only available on the Smith campus or in the Smith Libraries.

WHY DON'T THEY WORK OUTSIDE OF THE LIBRARIES OR FROM OFF-CAMPUS?

Two reasons: Some databases have licensing restrictions that permit in-library use only. Others are CD-ROM databases mounted on servers in the library which require specific installation setups on your PC (almost all of them are DOS/Windows-based CD-ROMs and unfortunately will not work on a Mac.) We hope to be able to make some of these available in other locations on campus in the future.

HOW CAN I GET HELP OR ASK QUESTIONS ABOUT THIS SERVICE?

Click here for an online form to submit questions or call the Neilson Library reference desk at (413)585-2966.

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